Author: Thanatcha

One of the problems you can come across on your Windows devices as a home user is battery issues. Some issues can be fixed easily whereas others might require a more complicated fix. Laptops’ battery life cycles vary between models so sometimes it can be a struggle for most home users to identify and fix the issues. The causes of a battery issue could range from having a number of applications running in the background to dying out and simply needing a replacement. This blog will focus on ways to fix battery draining issues for a Windows laptop. Background Applications…

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Home users usually opt for external drives which are very useful devices to store data. Generally, an external drive can store a large amount of data. It can be easily accessed simply by plugging it into the laptop or PC. However, the external drive sometimes does not show up on the Windows which can cause frustration. In some cases, external drives, even brand new ones, could not be detected by the system. If you are facing this problem, this blog is for you. Below are different methods you can try. If the problem persists, please contact CROS to have your…

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Android phones are widely used by users all around the world. In fact, Android users make up approximately 72%, whereas the rest are mostly iOS users. Since android phones are distributed by different brands like Samsung, LG, and OnePlus, the price and the quality of the phones vary from phone to phone. Thus, a low-end Android phone would be more prone to damage in comparison to a high-end one. If a user damages their phone to the point that they are unable to unlock it, there are still different ways to unlock the phone without losing the data. 4 Methods…

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As a fellow home user, I know how frustrated it can be when your laptop freezes mid-task. Today’s blog will cover some tips that can unfreeze your laptop. These are just basic tips that you can try. However, if your problem persists, it is recommended that you get your device to professionals to take a look at CROS. Step 1 Wait for programs to respond Consider waiting for a couple of minutes for the non-responding programs to respond. This can solve your problem if your laptop is just processing too much information at once. Please be patient and give it…

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In this blog, you are going to learn how to first bring up a command console on Windows and then how to use 10 useful commands to obtain system information and troubleshoot network issues. If you are familiar with the command console, please feel free to skip the next section. If not, you can proceed to the following section that will cover how to bring up the command console. How to Bring up a Command Console Type ‘cmd’ into the search bar Press enter and you will see the following console popping up The 10 Most Useful Windows Command ping…

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If you set a new password for your iPhone recently and cannot seem to remember it, you will find out after a couple of failed attempts that your device is now disabled. Please do not fret. This blog will guide you through the steps necessary to factory reset your locked or disabled iPhone. Please be aware that by doing so, the content and settings will be erased. In case that you have backed up your device previously, you will be able to restore your data. For backup specific assistance, please contact BITS specialist here. If you require any general technical…

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This blog is an extension of the Internet Security for Home Users series – VPN 101. If you have not yet read VPN 101, you can read up on it here. The blog contains everything you need to know about VPN such as what it is, who needs it, benefits it can provide home users such as yourself, concerns associated with the service, and an introduction to some common protocols and their differences.  Now that you are here, we will assume that you have already known about the VPNs and decided that you want to start using one. Below are…

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This blog is the third part of the Internet Security for Home Users series. Throughout this series, you will learn tips and tricks to keep your home internet secured with the use of network troubleshooting, modem configuration, firewall setup, and VPN usage among others. This particular blog will cover everything you need to know about a VPN in general and how it can help protect your data from prying eyes. What is a VPN? When your devices are connected to the internet, they exchange data constantly on the web. A Virtual Private Network, or what is commonly known as VPN,…

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This blog is the second part of the Internet Security for Home Users series. Throughout this series, you will learn tips and tricks to keep your home internet secured with the use of network troubleshooting, modem configuration, firewall setup, and VPN usage, among others. This blog will cover everything you need to know about a firewall and how to enable it on your devices. What is a firewall? The term “firewall” refers to a partition designed to prevent the spread of fire. Similarly, on your computer, a firewall helps prevent unauthorized access to your devices and secure the data on…

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This blog is the first part of the Internet Security for Home Users series. Throughout this series, you will learn tips and tricks to keep your home internet secured with the use of network troubleshooting, modem configuration, firewall setup, and VPN usage among others. This particular blog will cover everything you need to know about a modem, a primary piece of hardware to connect to the internet in your home, and how to set one up. What is a modem and what does it do? A modem is hardware that connects your home network to the internet. In simple words,…

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