Due to the improved accessibility and security of data, cloud storage has become a leading solution for many home users. Google Drive is one of the best cloud storage devices that allows you to upload and store files from any folder on the SD card, camera, and cloud computer. Using the same Google account, you can access your data on any phone, tablet, or PC. However, sometimes synchronization problems such as synchronization blocked or Google Drive folders not synced may occur. You can try the three following methods to solve the issues. If the problem persists, it is okay because CROS is here to help.

Method 1: Pause and Restart

This method is recommended if Google Drive Backup and Sync are not working, you can pause the app and restart it. 

1. Click the icon of this app
2. Select the three-dot menu > Pause
3. Click Resume to check if your files are syncing as expected

Method 2: Restart Backup and Sync

For this method, you will try quitting and restarting this app.

1. Click the program icon
2. Click three dots > Quit Backup and Sync
3. Next, go to the Start menu and then run this app from the list. Alternatively, you can search for this program in the searching box and launch it. Then, it will be visible in the system tray again. Let it sync and then you can see if the issue is solved.

Method 3: Reinstall Google Drive

Sometimes if the version of this program you have installed is not up to date, so your files and folders cannot be synced. Therefore, you can try reinstalling the program.

1. Go to Settings > Apps > Apps & features
2. Type Google Drive into the search bar

3. Click Uninstall
4. Download and install the application. If you need assistance on this, please refer to another blog here.